We want to make the payment process as easy for you as possible. Any of the methods below are acceptable. If you would like to make other arrangements, please let us know. We will do our best to accommodate.
Payment by Personal or Business Check
We accept checks and money orders made out to Filley & Associates and sent to our billing office:
Filley and Associates
1537 4th Street, Suite 136
San Rafael, CA 94901
Payment by PayPal or Debit / Credit Card
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We also accept credit card payments. We use Paypal for your convenience and confidentiality. The payments are secure and Paypal has a strong policy protecting the privacy of users. Your financial information is not shared with us or anyone else. Please fill in the form to make a payment through Paypal. There is no need to establish an account with Paypal if you do not already have one. Just click on “Pay with Debit or Credit Card” and enter name, address and credit card information.
**As a result of credit card processing charges, there will be a 3% surcharge for Paypal (except echeck) or credit card payments.
If you prefer to make your payment offline, please visit our Credit Card Payment by Fax page. Fill out the credit card information, print out the page and fax it to us. The fax number is on the form.
Payment by Apple Pay and Venmo
Contact us for Apple Pay and Venmo ID.
Payment by Wire Transfer
For international transactions, we prefer payment by wire transfer. To make arrangements for payment by wire transfer, please contact us for banking and routing information.
Payment by Line of Credit
Paypal Buyer Credit offers instant application for a line of credit. Click on the following link to apply: Paypal Buyer Credit
Payment by In-Branch Bank Deposit
Confidential cash and check deposits to our company account can be made at any Citibank. The branch closest to you can be found here: Citibank Branch Locator. For the account number, please contact us.
Another option is to have a friend make a payment on your behalf. Please be sure to provide us with the name of the person paying on your behalf, to assure proper crediting in your matter.
A friend called me one Sunday. She asked if I could help locate a missing family member. I had no idea how to do that, and not enough time had passed to file a true "missing person" report with the police. When in doubt, hire a professional. I found Scott online and spoke with him on the family's behalf. He replaced the situation's stress with a methodical process and insight. Scott asked thoughtful discovery questions to orient his search, then got started. It took less than 10 minutes. As you can imagine, this wasn't an awesome time for that family. Scott's work...on a Sunday...delivered aid, comfort, and results. The missing family member was found in less than 90 minutes. There's an old saying that it's not enough to do your best...you have to know what to do, and then do your best. In this situation, and I'm sure others like it, Scott knew what to do. If you ever need the services of a private investigator, I highly recommend Scott and his firm. We were lucky to find them, they were excellent in every way.read more
17:34 03 Mar 18
I was recently involved in a scam. Scott was being super helpful and supportive. He offered professional analysis and solutions. He also gave me directions to collect evidence, guide me through the whole process. What is the most important, I can feel he is very dedicated and he really cares. Because of his help, I have so much more hope to get my loss back or bring the scammer to justice.read more
04:32 08 May 17
I contacted Mr. Filley for assistance after a recent crime and strongly recommend that others looking for a private investigator do the same. Throughout the entire process, he kept me updated regularly and remained in constant communication. The service he provided was comprehensive and went, quite honestly, beyond my initial expectations. His knowledge base and range of experience came in handy for a client new to this sort of situation, and his persistence in pursuing contacts and then following up with me was greatly appreciated. I am thankful to have had his help during a difficult timeread more
09:26 05 May 17
I called the office and Scott Filley picked up, I had many questions and was worried. Scott was extremely professional, he answered all my questions one by one and helped me genuinely. I would come back to himself right away if I needed such services, he is definitely the man for the job! If you don't believe me, just dial the number and see fit yourself, thank you for everything Scott!!!read more
00:22 26 Jun 17
Best Best Best, I do not know how to describe my amazing experience with Filley and Associates, they are the best helper you can find in the country! Also, they are 100% willing to help you and provide you very useful suggestions. They are honest and hard-working people that you can trust.read more
07:31 19 Aug 18
Thanks to Scott we were able to track down our homeless son in a matter of days after our own attempts to find him had failed. Scott was honest, dedicated and persistent. He stayed within the budget we set for his services. He was able to arrange for our son to be served with legal papers once he had been located. He facilitated our contact with a local social service agency who had regular contact with our son so we should be able to find him again in the future. Can't say enough good things about Scott. We highly recommend him.read more
02:39 01 Mar 19
Way Lee and Eva were tremendous. I had a very unique and difficult problem in China that needed a skilled and knowledgeable person on the ground to collect reliable information and contact appropriate agencies including different police departments. I was in the US and could not help. With one trip and many follow-up phone calls, Eva kept control of the situation and guided a series of complex actions to achieve the result. A mother who was kidnapped and taken from her children in southern China was found in Inner Mongolia and reunited with her oldest daughter who had been looking for her for five years. Eva found her mother in less than three months from her first involvement.read more
21:12 03 Mar 19
Awesome service extremely fast and professional, went above and beyond for us! Highly recommend
20:51 23 Apr 19
Would not return phone calls or emails! Wasted my time!!
03:39 03 Jun 19
You need to call Scott if you want an investigator who will take the time to speak with you, hear your concerns and provide you with individualized and personalized attention. After I called Scott, we had a long discussion about my case and developed a strategy on how to investigate it. Scott is friendly and skilled in his profession. I was most impressed with Scott's ability to strategize and come up with multiple different courses of action based on the information I provided him. During his investigation, Scott kept me updated and informed on everything that was happening throughout the course of the investigation and did not hesitate to reach out if he needed information from me. If you need a private investigator, I highly recommend Scott.read more
19:53 11 Jun 19
I'm very pleased with Scott and his team. Scott was quick to understand the services needed and organized his team on very short notice. His communication was prompt and efficient throughout. The team delivered exactly what we needed. I definitely recommend their services! Thanks!read more
01:07 17 Aug 19
Hiring Scott was the best day decision I ever made. He is very understanding throughout the whole process and continually kept me well informed. He was able to come up with other ideas to carry out the investigation and he was very flexible. Really enjoyed working with him! Scott is willingly to do whatever it takes to make sure the investigation is completed with the best accuracy.read more
22:27 06 Sep 19
Great people, very understanding and ready to help you with your requests any time. I really appreciate their service
20:46 03 Oct 19
Fast. Professional. Impressive. I would not hesitate to hire Filley again.