EU GDPR Compliant
Our website address is: https://www.filley.com
Case Confidentiality
We honor the professional and confidential relationship we have with you and we treat all information you entrust to us, or that we develop for you, as completely confidential. Our company culture and systems create an environment in which your case information is safeguard and protected. Our professional staff is very sensitive to the confidentiality of client information and our staff and operatives not discuss private information with outside parties, on or off the job.
Privacy of Written Documents
We maintain all files in secure locations and all paper waste is shredded on site before disposal.
What personal data we collect and why we collect it
We do not collect any personal data about visitors, other than information included in requests for consultation. That information is only used for the purpose of answering your questions.
Contact forms
By default, WordPress does not include a contact form. If you use a contact form plugin, use this subsection to note what personal data is captured when someone submits a contact form, and how long you keep it. For example, you may note that you keep contact form submissions for a certain period for customer service purposes, but you do not use the information submitted through them for marketing purposes.
Cookies
The Google apps on this site do use cookies. Not sure what they do with them.
Who we share your data with
We do not share personal data with anyone.
How long we retain your data
We do not retain your data.
What rights you have over your data
The only data we have is contained in the form you submitted. If you wish to have that information deleted, please let us know.
Where your data is sent
Your data is not shared.
Contact information
For data concerns, please contact admin@filley.com
Additional information
We do not use the data collected in forms for any commercial / advertising purposes.
Comments
Comments are not enabled on our website.
Media
Uploading media to our website is not enabled.
Cookies
Our website does not collect or leave cookies. We do not track our website visitors and do not use website data for tracking, marketing, or any other purpose.
Embedded content from other websites
Articles on this site may include embedded content (for example Google Maps.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We do not collect any of that information.
Who we share your data with
When you submit a request for assistance on a contact us form, we use the information to answer your question and to open a dialogue with you. We do not share your data with anyone.
How long we retain your data
If you fill out our Contact Us form, the information you provide is retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Only our staff receives this information and it is used only to service your request for assistance. We do not use the information you provide for marketing or any other purpose. Information you send on the Contact Us form is between you and us only.
What rights you have over your data
If you submitted a request for assistance on a Contact Us form, you can request deletion of the data in that form by sending us an email, requesting deletion.
Analytics
We use Google Analytics to track the overall performance of our website. It is not connected to any personal information.
WordPress does not collect any analytics data.
Who we share your data with
We do not share your data with third party providers, other than payment processors, when processing a payment by credit card, PayPal, etc.
By default WordPress does not share any personal data with anyone.
How long we retain your data
We keep contact form entries for six months and analytics records for a year. Analytics records have no identifying information.
What rights you have over your data
If you have any questions about your data, please email us at admin@filley.com. We do not collect, nor store your data and the only use for data that you enter into Contact Us forms is for us to respond to your inquiry. If you request confirmation that your data has been deleted, we will be happy to delete any entry in the Forms software on our website and well as the email that notified us of your inquiry.
Where your data is sent
GDPR requires that all transfers of your site data outside the European Union is safeguarded to European data protection standards. When you send a Contact Us form, the information you entered in the form is added to a Contact Us list on our website, hosted in the US. The information is then emailed to us via SSL encrypted email.
Contact information
If you have any concerns about your privacy on our website, please contact us at admin@filley.com.
How we protect your data
Our staff and website uses encryption and security measures such as two factor authentication; and staff training in data protection.
What data breach procedures we have in place
We use multi-level security to secure our website. Our website is encrypted using SSL. Site administration requires 2FA.
What third parties we receive data from
Our security software tracks IP addresses that access our website. We do not aggregate that information and use it only to identify IP addresses that may be attempting to hack our website.
What automated decision making and/or profiling we do with user data
We do not aggregate data from our website. We do not use the data for marketing or profiling. The only use is to receive and answer your requests for information about cases.
Ninja Forms – EU GDPR Compliance
Ninja Forms does not collect nor store information submitted on forms on our website. The information you enter in one of our forms is used to notify us of your request. It is not shared with Ninja Forms. The information you share with us in our Contact Us form is kept for a short time, less than a week, in order for us to respond to you.
WordPress – EU GDPR Compliance
Our version of WordPress is the latest version and is GDPR compliant.
