SURVEILLANCE
Filley & Associates' operatives are highly proficient in the art of surveillance. We use mini digital video cameras with night vision capability and telephoto lenses to capture the activities of the subject. We also use state of the art concealment cameras, which we use as called for by the investigational situation. We carefully comply with all laws to protect the admissibility of the information, while at the same time, aggressively pursuing the case goals.
We provide our clients with detailed and timely reports. Bi-lingual investigators are available.
- Activity Checks
- Sub-rosa
- Workers Compensation
Insurance Adjusters Need an Investigator Who:
- * Receives an assignment and confirms right away, with written confirmation and the turn-around time for the preliminary report.
- * Is prompt and thorough and takes the time to get all of the information that there is available about the claim. Someone who doesn’t just check the boxes.
- * Knows through experience and expertise what questions to ask the insured, witness or claimant… and what not to ask.
- * Presents to the insured, claimant or witness in a professional manner, as a representative of your insurance carrier.
- * Maintains a good relationship with the insured, even the difficult ones.
- * Keeps you updated with concise preliminary and ongoing status reports and comprehensive final reports. Our reports save you time as they are easy to read, hit the important points and summarize the facts. Claim documents and any attachments are * well organized and clearly marked.
- * Understands that our job is to make your job easier.
- * Is reachable, but doesn’t pester you.
- * Keeps expenses low.
- * Has the field experience and equipment necessary to effectively collect information and evidence.
- * Has a secure, online collaboration system, where team members share case data and communicate securely about the case.
- * Is also flexible enough and tech savvy enough to use your online collaboration system. We are able to use your templates for reports, statement formats, interview summaries, releases and other documents, to meet your company’s needs.
- * Submits reports, attachments and invoices within the agreed upon time.
Offices in SF Marin and Sacramento
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Call Us:
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Toll Free: 866-392-0072
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San Francisco Office: 415-462-1631
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San Rafael Office: 415-462-0688Sacramento Office: 916-760-7429
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Business Hours in California are:
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In China: 11 pm to 8 am
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In Melbourne: 3 am to 12 pm
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In London: 4 pm to 1 am



