Offices in SF Marin and Sacramento
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Call Us:
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Toll Free: 866-392-0072
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San Francisco Office: 415-462-1631
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San Rafael Office: 415-462-0688Sacramento Office: 916-760-7429
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Business Hours in California are:
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In China: 11 pm to 8 am
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In Melbourne: 3 am to 12 pm
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In London: 4 pm to 1 am
CLAIMS LITIGATION SUPPORT-CASE MEDIATION
Filley & Associates brings you a wide variety of insurance support services.
- Mediation - Settlement Conferences: We are able to represent your interests in case mediation and settlement conferences. Our mediators are well versed in the insurance and legal issues involved in settlement conferences. Our mediators are available to you by cell phone and will update you as to the progress of the settlement according to your wishes and schedule.
- Mediation Packages : We assist attorneys and insurance adjusters by providing photographs of the scene, photos of the client or Subject; diagrams of the accident scene and in some cases, animation all assembled into a Power Point mediation package. The package tells the story of the accident and it's catastrophic results and can be assembled for presentation at the mediation, or shared with the insurance company prior to the mediation on CD. This gives the claims committee a chance to see the client, the injuries and the liability picture prior to the mediation. This makes a very effective settlement tool.
- Electronic Case Organization: We can take your boxes of evidence and scan them, index them and make them searchable. This is the best and most efficient way to organize a large volume of documents. It avoids document misfiling and loss and allows for effective presentation in court.
- Document and evidence retrieval
- Witness Handling for orderly control and presentation in court
- Digital Video / Non-linear Video Editing for Effective Trial Presentation
- Projects specific to your needs
Our staff maintains a strong focus on the deadlines with which you may be faced. We are flexible and able to work with you to achieve your goals.
Contact us for Litigation Support and Mediation Services
Insurance Adjusters Need an Investigator Who:
- * Receives an assignment and confirms right away, with written confirmation and the turn-around time for the preliminary report.
- * Is prompt and thorough and takes the time to get all of the information that there is available about the claim. Someone who doesn’t just check the boxes.
- * Knows through experience and expertise what questions to ask the insured, witness or claimant… and what not to ask.
- * Presents to the insured, claimant or witness in a professional manner, as a representative of your insurance carrier.
- * Maintains a good relationship with the insured, even the difficult ones.
- * Keeps you updated with concise preliminary and ongoing status reports and comprehensive final reports. Our reports save you time as they are easy to read, hit the important points and summarize the facts. Claim documents and any attachments are * well organized and clearly marked.
- * Understands that our job is to make your job easier.
- * Is reachable, but doesn’t pester you.
- * Keeps expenses low.
- * Has the field experience and equipment necessary to effectively collect information and evidence.
- * Has a secure, online collaboration system, where team members share case data and communicate securely about the case.
- * Is also flexible enough and tech savvy enough to use your online collaboration system. We are able to use your templates for reports, statement formats, interview summaries, releases and other documents, to meet your company’s needs.
- * Submits reports, attachments and invoices within the agreed upon time.
