CLAIMS LITIGATION SUPPORT-CASE MEDIATION

Filley & Associates brings you a wide variety of insurance support services.

  • Mediation - Settlement Conferences: We are able to represent your interests in case mediation and settlement conferences. Our mediators are well versed in the insurance and legal issues involved in settlement conferences. Our mediators are available to you by cell phone and will update you as to the progress of the settlement according to your wishes and schedule.
  • Mediation Packages : We assist attorneys and insurance adjusters by providing photographs of the scene, photos of the client or Subject; diagrams of the accident scene and in some cases, animation all assembled into a Power Point mediation package. The package tells the story of the accident and it's catastrophic results and can be assembled for presentation at the mediation, or shared with the insurance company prior to the mediation on CD. This gives the claims committee a chance to see the client, the injuries and the liability picture prior to the mediation. This makes a very effective settlement tool.
  • Electronic Case Organization: We can take your boxes of evidence and scan them, index them and make them searchable. This is the best and most efficient way to organize a large volume of documents. It avoids document misfiling and loss and allows for effective presentation in court.
  • Document and evidence retrieval
  • Witness Handling for orderly control and presentation in court
  • Digital Video / Non-linear Video Editing for Effective Trial Presentation
  • Projects specific to your needs

Our staff maintains a strong focus on the deadlines with which you may be faced. We are flexible and able to work with you to achieve your goals.

Contact us for Litigation Support and Mediation Services

 

Insurance Adjusters Need an Investigator Who:

  • * Receives an assignment and confirms right away, with written confirmation and the turn-around time for the preliminary report.
  • * Is prompt and thorough and takes the time to get all of the information that there is available about the claim.  Someone who doesn’t just check the boxes.
  • * Knows through experience and expertise what questions to ask the insured, witness or claimant… and what not to ask.
  • * Presents to the insured, claimant or witness in a professional manner, as a representative of your insurance carrier.
  • * Maintains a good relationship with the insured, even the difficult ones.
  • * Keeps you updated with concise preliminary and ongoing status reports and comprehensive final reports.  Our reports save you time as they are easy to read, hit the important points and summarize the facts.  Claim documents and any attachments are * well organized and clearly marked.
  • * Understands that our job is to make your job easier.
  • * Is reachable, but doesn’t pester you.
  • * Keeps expenses low.
  • * Has the field experience and equipment necessary to effectively collect information and evidence.
  • * Has a secure, online collaboration system, where team members share case data and communicate securely about the case.
  • * Is also flexible enough and tech savvy enough to use your online collaboration system.  We are able to use your templates for reports, statement formats, interview summaries, releases and other documents, to meet your company’s needs.
  • * Submits reports, attachments and invoices within the agreed upon time.

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Alameda County Investigators

  • Alameda
  • Berkeley
  • Oakland
  • Albany
  • Castro Valley
  • Dublin
  • Emeryville
  • Fremont
  • Hayward
  • San Lorenzo
  • Sunol
  • Livermore
  • Newark
  • Piedmont
  • Pleasanton
  • San Leandro
  • Union City
Contra Costa County Investigation
  • Antioch
  • Brentwood
  • Clayton
  • Concord
  • Danville
  • El Cerrito
  • Hercules
  • Lafayette
  • Martinez
  • Moraga
  • Oakley
  • Orinda
  • Pinole
  • Pittsburg
  • Pleasant Hill
  • Richmond
  • San Pablo
  • San Ramon
  • Walnut Creek
Lake County Investigation
  • Clearlake
  • Kelseyville
  • Lakeport
  • Loch Lomond
  • Lower Lake
  • Lucerne
  • Middletown
  • Nice
  • Pine Grove
  • Upper Lake
Marin County Investigation
  • Novato
  • San Rafael
  • Belvedere
  • Bolinas
  • Corte
  • Madera
  • Fairfax
  • Greenbrae
  • Inverness
  • Kentfield
  • Lagunitas
  • Forest
  • Knolls
  • Larkspur
  • Mill Valley
  • Nicasio
  • Novato
  • Olema
  • Point Reyes Station
  • Ross
  • San Anselmo
  • Sausalito
  • Tiburon
  • Tomales
  • Woodacre
Mendocino County Investigation
  • Arnold
  • Boonville
  • Fort Bragg
  • Gualala
  • Hopland
  • Laytonville
  • Legget
  • Mendocino
  • Point Arena
  • Ukiah
  • Willits
Napa County Investigation
  • American Canyon
  • Calistoga
  • Middletown
  • Napa
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San Mateo County Investigation
  • Half Moon Bay
  • Redwood City
  • South San Francisco
  • Atherton
  • Belmont
  • Brisbane
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  • Colma
  • Daly City
  • East Palo Alto
  • Foster City
  • Hillsborough
  • Menlo Park
  • Millbrae
  • Pacifica
  • Portola Valley
  • San Bruno
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Santa Clara County Investigation
  • San Jose
  • Campbell
  • Cupertino
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  • Los Altos
  • Los Gatos
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  • Santa Clara
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Solano County Investigation
  • Fairfield
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Sonoma County Investigation
  • Petaluma
  • Santa Rosa
  • Cloverdale
  • Cotati
  • Healdsburg
  • Rohnert Park
  • Sebastopol
  • Windsor
  • Geyserville
  • Guerneville

 

Testimonials

Our clients include major law firms, news organizations, law enforcement and corporations. Most clients choose to keep their identities completely confidential. The testimonials of some are listed here with permission:
"I was very pleased with the professional and friendly manner in which my requests for information were handled. I will certainly not hesitate to use your services in the future should the need arise. Once again , thanks.“ - E. Page "我非常的高兴享受你们专业的服务,你们的态度非常友善,完全按照我的要求处理。如果下次再有需要,我也毫不犹豫会选择你们。 再一次,谢谢。” 亿.佩奇

Associations

Scott Filley, with 23 years experience as an investigator is a former Governor of CALI's San Francisco district. CALI (California Association of Licensed Investigators) is the largest association of private investigators in the world.

California PI License No. 23042 Nevada License No. 1000